Customer Service

Our 4 Mottos:                 

  1. “We Care Inward, so We Can Care Outward.”
  2. “We are Ladies and Gentlemen, Serving Ladies and Gentlemen.”
  3. “We Act as a Team, We Breath as a Team, and We Move as a Team.”
  4. “Fit, Live, Love.”

 

Three Steps of Service

  1. A Warm and sincere greeting. Use the guest’s name, when possible.
  2. Anticipation and compliance with guest needs.
  3. Fond Farewell. Give them a warm good-bye and use their names, when possible.

 

The Alpha Spine Center Basics:  

Alpha Spine Center is an advanced family healthcare center focused on the detection and correction of subluxated spines, which in turn eliminates or reduces back pain, joint pain, muscle tension, headaches, poor posture, and body imbalance.  In carrying out our day-to-day business, we are committed to:

  • Putting service first before profits.
  • Building professional relationships within the community.
  • Setting the standard for excellence in chiropractic patient care, patient management, patient education, and public education.
  • Correcting the subluxation of our patients and keeping them corrected for as long as they live.
  • Constantly reaching out to people to show them the benefits of lifetime spinal care or wellness.
  • Creating an office environment that is fun, busy, and stimulating for us and our Patients.
  • Maintaining an infrastructure focused on the future and not the present.
  • Producing economic success for our healthcare center.
  • Establishing long lasting relationships based on trust, respect, comfort, support, and, of course, healing.
  • Continuing our own health and wellness.
  • Welcoming people into our office with love, understanding, honesty, and integrity.
  • Educating our patients and people outside the office on the mal effects of the subluxated spine and how it can be corrected.
  • Learning more effective aspects of correcting the subluxated spine and staying aware of the latest tools, technologies, and concepts to do so daily.
  • Passing on the gifts and knowledge God and our mentors have given us to those around us.

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