Privacy Policy

Alpha Spine Center, Inc.
Last updated: October 12, 2026

Alpha Spine Center, Inc. (“Alpha Spine Center,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and protect information through alphaspinecenter.com, website forms, and our patient communication services, including text messaging.

Information we collect

We may collect information you provide, such as your name, email address, telephone number, appointment requests, communication preferences, and the contents of messages you send us. When you enroll in text messaging, we may maintain records of your consent, including when and how you opted in or opted out.

Our website and its service providers may collect technical information such as IP address, browser type, device information, pages visited, and cookies or similar technologies used to operate the website and understand its use.

How we use information

We use information to respond to inquiries, schedule and manage appointments, communicate about our services, provide customer support, maintain communication preferences, protect our systems, and meet applicable legal obligations. If you separately consent to promotional communications, we may use your contact information to send the types of promotions you agreed to receive.

Text messaging privacy

If you opt in, Alpha Spine Center may send text messages about appointments, scheduling, office updates, and other patient service communications. Promotional messages are sent only with separate appropriate consent. Message frequency varies. Message and data rates may apply.

We do not sell, rent, or share mobile telephone numbers or mobile information with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are excluded from any sharing for those purposes. We do not sell or transfer your text messaging consent to another business.

We may provide information to service providers that help us operate and deliver our messaging program, such as our patient communication platform and telecommunications providers, solely to perform those services on our behalf and subject to applicable confidentiality obligations. They are not authorized to use your messaging consent for their own marketing.

Reply STOP to unsubscribe from our text messaging program. Reply HELP for assistance, or call 770-777-2377. Following an opt-out request, you may receive a final message confirming your request. Withdrawing text messaging consent does not affect your ability to receive care. See our Terms & Conditions for additional messaging information.

Other disclosures

We may share information with service providers that help operate our website, scheduling, and communications, as needed to perform those services. We may also disclose information when required by law or as necessary to protect rights, safety, or security. These disclosures do not authorize third-party marketing use of mobile information or messaging consent.

Health information

Our handling of protected health information is governed by applicable healthcare privacy requirements and our separate Notice of Privacy Practices. This website policy does not replace that notice or limit your rights under it. Contact our office to obtain a copy.

Please avoid sending sensitive medical details through general website forms or ordinary text messages. Contact our office for an appropriate way to communicate confidential health information.

Security and retention

We use reasonable administrative, technical, and physical safeguards to protect information. No internet transmission or electronic storage method is completely secure. We retain information as needed for the purposes described in this policy, applicable recordkeeping obligations, and documenting communication preferences and consent.

Your choices

You may contact us to request an update to your contact information or communication preferences, or to ask about access to or deletion of information. We will handle requests subject to applicable law and required record retention. You may control cookies through your browser settings; disabling cookies may affect website functions.

Third-party links

Our website may link to third-party websites, including supplement ordering services. Their privacy policies govern information you provide to them. Please review those policies before submitting information.

Children’s information

Our website is intended for adults, including parents and guardians seeking services for children. It is not directed to children under 13. If you believe a child has submitted personal information without appropriate parental authorization, please contact us.

Changes to this policy

We may update this policy and will post the revised version with an updated date. We will provide additional notice or obtain consent when required by applicable law. A policy update does not itself constitute consent to receive text messages.

Contact us

Alpha Spine Center, Inc.
12220 Birmingham Hwy, Suite 40
Milton, GA 30004
Phone: 770-777-2377
Email: ca2@alphaspinecenter.com
Website: https://alphaspinecenter.com/